Privacy Policy

SHADOW NEWTEK INFORMATION TECHNOLOGY LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website or create an account
• Request information about our services
• Contact us via email, phone, or contact forms
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotional activities

This personal information may include:

• Name and surname
• Email address
• Phone number
• Company name and position
• Mailing address
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and navigation patterns
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Send you emails and newsletters (with your consent)
• Process your transactions and manage your orders
• Find and prevent fraud and respond to legal requests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition of all or a portion of our business
• Consent: We may disclose your personal information for any other purpose with your consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup procedures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When determining the retention period, we consider:

• The nature and sensitivity of the personal information
• The purposes for which we process your personal information
• Applicable legal requirements

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Withdrawal: Withdraw your consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party websites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.